Context

University of Michigan student population is over 50,000 and has five campuses, spanning over 3,000 acres. Each campus symbolizes a student, weaving their unique journey through the bustling academic and social landscape. The MBus system is a pathway to connect the students to other parts of the school.

However, there are some problems as the MBus system has caused stress and disruption for the first-year students. Our goal is to restore and enhance the experience by:

• Integrating class schedules into the bus system, so each thread finds its perfect place in the pattern without unnecessary detours.

• Allowing students to provide feedback, helping adjust and refine the design for optimal efficiency and comfort.

• Ensuring the bus system operates with flawless timing, reducing waiting periods and aligning perfectly with the students' schedules.

By analyzing the students experience with the bus and our app, we came to a design that minimize the stress and maximize the function of the university's transportation system. We created a seamless, adaptive, and precise transportation experience.